Shipping policy
Shipping Policy
Thank you for shopping with [Nexavora]. We are committed to delivering your orders as quickly and efficiently as possible.
1. Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During high-demand periods, processing times may be slightly longer.
2. Shipping Time
Estimated delivery times are as follows:
- United Arab Emirates: 2–7 business days
- Pakistan: 3–10 business days
- International Orders: 7–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.
3. Shipping Charges
Shipping charges are calculated at checkout based on your location and the selected shipping method. We may occasionally offer free shipping promotions on eligible orders.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking information.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided by the customer.
6. Delayed or Lost Shipments
While we work with reliable shipping partners, delivery delays can occasionally occur. If your order is significantly delayed or appears to be lost, please contact us and we will assist you in resolving the issue.
7. International Shipping and Customs
For international orders, customs duties, taxes, and import fees may apply and are the responsibility of the customer.
8. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and product so we can assist you.
9. Order Changes and Cancellations
Once an order has been processed or shipped, it cannot be modified or cancelled. Please contact us immediately if you need to make changes to your order.
10. Contact Information
If you have any questions regarding this Shipping Policy, please contact us:
[Nexavora]
Email: [shopnexavora@gmail.com ]